Roxy Palace Casino
Roxy Palace Casino is an established brand focussed on the UK market of online casinos. This internet casino is one of the few remaining online casinos that dedicate itself to just one software provider, and in Roxy Palace’s case, this is Microgaming, one of the most recognised casino software vendors in the industry. Roxy Palace provides a safe and secure environment, sophisticated atmosphere and full portfolio of Microgaming titles, including brand new casino games added on a monthly basis. New players joining the site will notice how generous the casino really is with a cool welcome bonus package of up to £350 real money.
Roxy Palace features a striking design that really makes it stand out from its competitors. In fact, the casino recently went through a complete overhaul and is now even more user-friendly than ever before. This online casino makes use of a bold blue and white colour scheme, in keeping with its royal theme, and everything is kept to a minimum so don’t expect the usual glitz and glamour of Vegas-style casinos here. But that’s not to say that Roxy Palace is not a classy site. In fact, the fuss-free approach it takes to online gambling makes it a pleasant and entertaining gaming environment for even the most discerning of players.
Landing on the homepage for the first time, you will notice a bold banner displaying the casino’s welcome offer, the casino bonuses as well as a list of the latest winners. The main menu is located at the top of the page and directs you to pages like Casino Games, About Us, Slots, Roulette, Live Casino Games, Promotions, Bank, Help and Mobile. Roxy Palace is a content-rich site, so you will find some information on almost every casino page offering tips and advice, perfect for those enjoying the wonders of online casinos for the first time. The casino lobby is up next, and is categorised for easy browsing while a handy search function allows you to find games by title. A secondary menu is located in the site’s footer and offers links to additional useful casino pages.
Like all superior online casinos, Roxy Palace has adapted its casino to be mobile friendly. This means that you can access a wide range of Microgaming titles via the mobile casino while on the move directly from your mobile device. Roxy Palace mobile casino is available in instant play and downloadable format, supported by the iOS and Android operating systems, making gaming on the go easier than ever before.
– Not many ongoing offers
– Low software developer diversity
– Limited withdrawal methods
Roxy Palace Casino has to improve a few things. First is the lack of any further standard promotions except the Roxy Rewards. We would also like to see more casino games from more software developers while more withdrawal options would be great for all punters.
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Roxy Palace Casino Welcome Bonus Package
Being a new player at the Roxy Palace online casino comes with a generous welcome bonus package of up to £350 real money over your first two deposits. The initial deposit gets you a 100% bonus up to £150 while the second deposit gives you a 25% up to £200. You just have to place the minimum amount of £10 so you can get the bonuses and also bear in mind that there are 25 times wagering requirements that you have to meet before you request a withdrawal.
- First Deposit: 100% up to £150
- Second Deposit: 25% up to £200
Other Rewards and Promotions at Roxy Palace Casino
Roxy Palace Casino offers a number of bonuses in order to keep existing players happy. There are the so-called Roxy Rewards that will launch promotions in a regular basis. There are offers like deposit bonuses, cash back chances and bonus spins among others; not to mention the weekly money giveaways and the special offers and deposit boosts for those that play on the Live Casino.
Roxy Palace also has a remarkable VIP Loyalty Program, the name of which is ‘Players Club’. Entering the scheme, you will have to level up the 4 stages (Blue, Silver, Gold and Platinum) and gain special benefits as you progress. These can be: Access to new game prize draws, Free entries to Super Slots Tournament, Tailored Promotional Calendars and Exclusive Support Number among others.
Casino Games and Software Developers at Roxy Palace Casino
Roxy Palace Casino launches a fair casino games portfolio that will appeal to Microgaming fans while Live Casino players will also have a great time rolling high. The fold consists of approximately 345 casino games, most of which are online slots. There are 3 software developers that have contributed to the casino games portfolio and you can be pretty sure to find a wide template of the MGS casino games and slots.
All the game categories can be selected via the homepage of the website while the featured casino games are the ones that are shown first. You can filter them by high limit, hottest, newest and alphabetical order while you are also offered a search engine to look for your favourite one.
As this is a Microgaming online casino, you will find the newest and most popular online slots like Cool Buck, Mega Money Multiplier and Avalon amongst many others while you will also find the Mega Moolah progressive jackpot and the biggest ones as well. Microgaming is also involved in other game categories as they have delivered a decent number of table casino games like the classics, roulette, blackjack and baccarat.
Another game vendor that has delivered online slots to the Roxy Palace casino games portfolio is Genesis with Robyn as an example. Last but not least, we should mention the Live Casino dealers games section that was powered by the greatest name in the industry, Evolution Gaming.
Live Casino: 15+ Games — Evolution Gaming — Microgaming
Online Slots: 280+ Games — Microgaming — Genesis
Jackpot Slots: 15+ Games — Microgaming
Table Games: 35+ Games — Microgaming
Roxy Palace Casino Money Transfers and Currencies
The most common currencies in the online casinos market are also accepted here at Roxy Palace and these are no else than EUR, USD, SEK, NOK, CAD, CHF, JPY and RUB. As it concerns the payment methods, this online casino supports a fair range of ways that you can control your funds as 16 deposit and 6 withdrawal options can be used.
To begin with deposits, you can use Credit/Debit Cards like Visa, Visa Debit, Visa Electron, MasterCard and Maestro while you can also use E-wallets like ClickAndBuy, EcoPayz, Sofort, Instant Banking, Entropay, Skrill, Skrill 1-Tap, Neteller and PayPal. You may also use the classic Bank Transfer way as well as the PaysafeCard prepaid voucher, the most popular one, which is easy and convenient to use, especially if you do not want to share any banking data on the net. The minimum deposit that you can make is £20 and the maximum has no limit.
Regarding withdrawals, you can only use Visa, MasterCard, Maestro, Visa Debit, Bank Transfer and Neteller so you can cash out your money. There is a pending time up to 48 hours that Roxy Palace processes the withdrawal, while the completion time of the whole process can range from 3 to 7 days regarding the method you have used. The minimum amount that you can withdraw is £20 while there is no maximum limit.
Currencies: EUR – USD – SEK – NOK – CAD – CHF – JPY – RUB
Payments Made From:
Manual Flushing: Not Available
16 DEPOSIT METHODS
Credit / Debit Cards: 5 Options — Min Deposit: £20 — Max Deposit: £ — Transfer Cost: £0
E-Wallets: 9 Options — Min Deposit: £20 — Max Deposit: £ — Transfer Cost: £0
Pay By Phone / SMS: Not available
Prepaid Vouchers: 1 Option — Min Deposit: £20 — Max Deposit: £ — Transfer Cost: £0
Bank / Wire Transfer: 1 Option — Min Deposit: £20 — Max Deposit: £ — Transfer Cost: £0
6 WITHDRAWAL METHODS
Credit / Debit Cards: 4 Options — Min Withdraw: £20 — Max Withdraw: £ — Transfer Cost: £0 — Pending Time: Up to 48 Hours — Process Time: Up to 48 Hours — Completion Time: 3 – 7 Days
E-Wallets: 1 Options — Min Withdraw: £20 — Max Withdraw: £ — Transfer Cost: £0 — Pending Time: Up to 48 Hours — Process Time: Up to 48 Hours — Completion Time: 3 – 7 Days
Bank / Wire Transfer: 1 Option — Min Withdraw: £20 — Max Withdraw: £ — Transfer Cost: £0 — Pending Time: Up to 48 Hours — Process Time: Up to 48 Hours — Completion Time: 3 – 7 Days
Roxy Palace Company Info and Licenses
Roxy Palace is an online casino that is managed by 32Red Plc., a company registered in Europort, Gibraltar. Therefore, the casino is regulated to operate its online casino services in the EU under a Government of Gibraltar license while it also boasts a license from the UK Gambling Commission so that it can be valid in the UK market.
Roxy Palace Casino Customer Support
When you need assistance at Roxy Palace online casino, just check out the ‘Help’ option situated at the top menu bar of the main page. You will not find a great FAQ section, however, there are several links that make up for it with Q&As regarding want casino topics like Banking Help, Getting Started, Security and Technical Problems, etc. If these are not helpful to you, just contact the customer service via the three following ways: Live Chat, E-mail and Telephone; they are available in a 24/7 basis.
New Casinos suggests you begin with the Live Chat, which only requires your name and e-mail so it can start. You can also give them a call to the below phone number – it is free of charge for UK residents. Lastly, you can send them an e-mail but be prepared to wait a bit for their response (up to 24 hours). Simply, have a look at the details below:
E-mail: [email protected]
Phone: 0800 051 8938(UK free) or 001 770 0098(outside the UK)
Opening Hours: 24/7
18+, Responsible Gambling