Trustly is an online banking e-Payment site based out of Stockholm, Sweden. The fintech (financial technical) company offers a direct payment service that can send money directly from your bank account to ecommerce sites and online casinos. They basically perform the transaction on your behalf after you give them your banking details. This service clearly appeals to people. Since the company started, they have grown to accept payments in 29 different currencies, by partnering with some of the biggest banks in Europe. More than 1.7 million secure purchases are made using Trustly every month, and they process approximately 1.7 billion euros annually. The company continues to grow. In 2015 Trustly generated 20 million Euros of revenue. This is up 85% from what they did in 2014. Hardly surprising, considering the 67 million customers that now use their service.
| Company Name: Trustly Group|
Company Name in the UK: Trustly Group
Slogan: Shop and pay from your bank account. Simple, secure and fast
E-mail: [email protected]
Supervised by: Swedish Financial Supervisory Authority
Transaction Time: Instant
Min Transaction: 0 GBP casinos will most likely set a minimum
Deposit Fee: 0 GBP fees can be charged by bank or casino
| Established: 2008|
Established in the UK: 2008 London office opened 2016
Address: Sweden, Norrtullsgatan 6, 7th Floor, 113 29 Stockholm
Phone Number: 46 8 50 52 11 20
Company Number: 556754-8655
Security: Highest available encryption standard and bank’s security
Max Transaction: Determined by bank and online casino
Withdrawal Fee: Determined by online casino
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Main Markets and Currencies
Trustly is only available in 29 European countries. They have partnered with over 100 banks across Austria, Germany, Norway, Belgium, Greece, Poland, Bulgaria, Hungary, Portugal, Croatia, Ireland, Romania, Czech Republic, Italy, Slovakia, Cyprus, Latvia, Slovenia, Denmark, Lithuania, Spain, Estonia, Luxembourg, Sweden, Finland, Malta, United Kingdom, France, and The Netherlands. All currencies used in these countries are supported by Trustly.
The service is predominantly used for e-commerce transactions. Online stores have the option to partner with Trustly, and they can then start using the service to accept payments. From an online casino standpoint, Trustly is a newer payment method. It took a few years for it to gain acceptance but once that momentum started it quickly become a standard payment method for European casinos. The service, while not marketed towards online casinos, is one of the best payment methods to use for depositing and withdrawing to and from them. The ability to deposit directly from your bank account saves you having to verify your credit card, or struggle with entering long card numbers.
Area of Use
Like mentioned before, Trustly is mostly used in e-commerce to simplify the process of online payment. It has taken of in the online casino industry, and European online casinos such as Bitstar, Goldenstar, and Jetbull all accept this payment method. As it gains popularity, Trustly is being adopted by more and more online casino 2019, and the ease with which you can use it for both instant deposits and withdrawals is fuelling its growth.
How it works
Trustly has local banks in the countries is supports, because of this they can see when the money you sent to them is going to arrive, and they can then instantly pay the merchant or online casino. All you need to do to use Trustly is sign into the service using your bank details. Trustly doesn’t have a login of its own, because you use their service as a kind of gateway to access your bank account. The best thing about this payment service is you can do everything without leaving the online casino. Trustly can also be used by customers that don’t have an account at one of their banks, but in this instance, it will take 1 – 3 days for the money to arrive.
How to pay or make a deposit
On your online casino select Trustly as a deposit method. You will then be taken to another screen to initiate the payment; this is where you log in with your banking details. Next you select the account that you wish to pay from, and the last step is confirming the payment with your regular online bank credentials. Trustly takes on all the risk for fraud and payment failure, so your money is guaranteed to get to the online casino. Meaning that if the casino isn’t legitimate, you stand a decent chance of getting your money back.
How to withdraw
Withdrawing with Trustly is very similar to making a deposit. In the online casino, you click on the Trustly icon and use your bank credentials to fill in the forms, that you would normally complete to receive money into your bank account. After confirming everything the money will be sent. The time that it takes for this money to arrive is dependent on both the online casino and the banks involved. Spoiler alert, it might be a lot longer than the advertised instant transfer. It is not uncommon to wait between 2 – 24 hours.
– Instant transfer directly from a bank account.
– Convenient. You can organise the transfer without leaving the online casino.
– You don’t need to create any new accounts. Trustly works with your existing bank log in information.
– Very secure. Trustly uses the highest standard of encryption and wrongdoers also need to get past your bank’s security.
– Only instant to the banks that their service is connected to. You will also pay a fee for using this service from another bank.
– You can also be charged an online transfer fee by some banks when using the service.