New Casinos is proud to host the Miami Dice Casino experts in an exclusive interview that will surely broaden your knowledge. Go ahead and read the whole article because not only will you find motives to play on this brand new online casino, but you will also be informed about interesting aspects of the online casino industry. Before you get there though, browse Miami Dice on the web, register an account and try out the large variety of the online slots and casino games. As a new player, you will get a remarkable first deposit bonus of 200% up to £2 500 and on top of that 50 bonus spins on any NetEnt online slot. The total Welcome Bonus Package ends up to £3 500 in real money and 200 extra spins. Get your bonus right now >>
#1. How did you come up with the casino idea and the name?
Most of us grew up in the 1980s and there’s a lot of nostalgia for that period for a very good reason: There’s a real, authentic positivity about the style and the attitude of the era. We wanted to capture that spirit in our newest online casino brand and we feel that the title “Miami Dice” says everything we want to say. It’s all about positivity, fun and excitement.
#2. How many employees does Miami Dice Casino have and where are they based?
In the last 9 months, we’ve grown from a small team of 3 to a team of 20, including a dedicated VIP and Retention team. We’re currently based out of Central London – we’re active in several non-English territories, so we really need access to the international talent pool that London provides. We’re a very international team and there’s a fantastic atmosphere here.
#3. What is the story behind the design of the main menu and the entire casino platform?
As we said, we’re trying to recreate the feel of the 1980s. We have some great design partners, including an excellent illustrator, who have been able to marry the era’s art deco style and use of colour with modern responsive web design. We strongly believe in making life straightforward and simple for our players and we hope that comes across in how we’ve set up the online casino platform.
Miami Dice features over 1000 casino games at present including Online Slots, Bingo, Scratch Cards, Roulette, Baccarat, Poker and several different Live Casino games. We add up to 10 new casino games every month. We try not to focus too much on any game type in particular. The players naturally gravitate towards the best games. Our job is just to make sure that they can easily find the type of game that interests them.
#5. How did you come up with such a big number of software developers to provide you with casino games? Are you planning to add any more?
With all the competition out there, variety is crucial. It’s not enough to just have a well designed website or great employees. If you don’t have the casino games to back that up, then players will go elsewhere. That’s why we’ve worked so hard to form partnerships with the world’s best game providers, including NetEnt, Microgaming, NYX, Blueprint, Leander and Amaya. As for the future, we’re very optimistic about adding more. We need game providers and they need us.
#6. Are you expecting online slots to be a big hit in your casino? Are there any exclusive titles?
Miami Dice should be a huge slots brand. We have a huge selection of online slots, including some of the best branded games out there, such as Bridesmaids, Guns n’ Roses, Jurassic Park, South Park: Reel Chaos and Scarface. However, when it comes down to it, the players make your decisions for you. Miami Dice could become a huge roulette or blackjack brand. From that point of view, it’s just important that we make sure that everybody can find a game that suits them.
#7. The ‘Latest Winners’ section is a truly motivating feature in your casino. What are the chances to see our names on the list?
Everything is automated, so if you score a big win, you’re guaranteed to appear on the list! So feel free to play with us at the Miami Dice, one of the coolest and newest online casinos.
Every new player gets a generous welcome package, including huge bonuses on their first three deposits. First deposit earns you a 200% match bonus up to £2500 and 50 bonus spins, second deposit a 25% match and 100 spins and third, a 75% match and 50 spins. Get your bonus right now >>
#9. What kind of promotions are you planning to bring out in order to keep punters happy? Do you prefer standard offers or promotions that are only valid for limited time?
We prefer what works. Everyone is different so it’s vital that promotions are constantly changing to suit the player’s needs. That means free spins giveaways, loyalty bonuses, loyalty points promotions, tournaments and match offers. We’re constantly mixing and matching to adapt to our player’s needs.
We’re immensely proud of our VIP Loyalty Program. We offer four different VIP tiers, but the main principle is the same in each: we give our players a personalized, bespoke service. That means a dedicated VIP manager, priority treatment and a unique set of high value promotions. We also run regular gift and events experiences for our best players.
#11. Which of the payment methods are the most common? Are there any specific ones that prevent players from getting a bonus?
Credit and debit cards are the dominant payment methods for now. We don’t restrict any of our players based on their payment method. Everyone is welcome at the Miami Dice web casino.
#12. What will make your casino brand stand out from the rest online casinos?
We would hope that our personal commitment to our users will be obvious to anyone signing up with us, but, as we said earlier, it’s the players who ultimately make that decision for you.
#13. Is your customer support outsourced or made in house? What are the most common costumer related issues a new casino faces in the beginning?
We have a multi-language Support Team available 24 hours a day via Live Chat and E-Mail. Our VIP service works in a similar way, with the addition of a dedicated VIP hotline that you can use to contact your host directly.
#14. What do you think the trends for the 2017 will be in the online casino industry?
That’s very hard to say. Mobile Casino was the last big challenge for the industry to overcome and most providers have gotten to grips with that now, with the exception of Live Casino, of course. With no other society-changing, technology on the horizon it’s very tough to guess what the next big trend will be. Virtual Reality has been floated as a possibility but that is still years away from becoming ubiquitous. We still feel that most online casinos haven’t taken full advantage of gamification and that the experience as a whole could be so much richer than it is right.
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