About Us & Contact
New Casinos UK is your one stop shop to find all new online casinos with a licence from the UK Gambling Commission. All casinos are safe, trusted and tested. Not in the UK, find all New Casinos on our international portal: NewCasinos.com.
UK Casino fans looking for the best place to find the newest and the best casino, needn’t look any further than where you are right now, at new-casinos.uk.
Our team of casino experts have scoured the web looking for the newest and best casinos on the market, gave their service a go and then reported back what we found through the numerous online casino reviews you will find on our site. With the best of the best making it into our casino toplist. Thus, allowing you to find all the newest and best casinos on the market all in one place right here, before anyone else.
Our team consists of the most experienced minds required for delivering you the top casinos on the market, whether that be i-gaming experts who understand what it’s like to a gambler on the UK market, writers who are equipped with the necessary journalistic skills to bring the best sites to you, or our developers and designers who ensure a seamless journey to a new casino. Every aspect of our website is tailored to ensuring the easiest and best way to find a new place to play casino games.
New-casinos.uk is owned and operated by Catena Media, the world’s leading casino gaming affiliate company, and so integrity is at the core of our service. This is why all the sites we share with you have been checked to ensure they are safe, secure and reliable, first and foremost. As well as being the most innovative and ground-breaking in terms of games, services and design. All these features are the fundamentals of our site, hence why we are your one-stop-shop for casino gameplay.
And so, it is time to start exploring our site and having a look to see what we can do for you. However, if you have any more queries, simply fill out the contact form below and expect to receive a prompt reply.
You can reach us at:
New Casinos Limited
7 Harp Line
Email: [email protected]
Company Nr: 06848190
Please use the below contact form if you have questions regarding the site, advertising enquiries, regarding new casinos or want to unsubscribe from our newsletters.
We tend to respond within 24 hours, but often quicker than that. For any reporting of abuse, please use [email protected]
Complaints can be directed to [email protected] Expect a response from a member of our staff within 72 hours. If unsatisfied with any response or if the support is not able to assist, please ask to speak to a manager. Managers are available 9 AM to 6 PM, Monday to Friday. If a manager is not available, please provide your contact details to a member of staff and our management team will be in touch. Our aim is to respond to all escalated complaints within 1 hour.
Raising an Appeal
If after discussing any concerns you are dissatisfied with the response provided, or the way your issue has been dealt with, you can lodge an appeal by writing to the below address, detailing your account details and the outstanding complaint.
Customer Solutions Department
New Casinos Limited
4th Floor, 86-90 Paul Street, London EC2A 4NE
Your complaint will be acknowledged via telephone or in writing within 72 hours of receiving the complaint. A full investigation will be carried out and a response will be provided within 5 working days.