Virgin Games Casino
New Casinos reveals a new review in January 2017 for the newly redesigned Virgin Games Casino. This British casino has been around since 2004 it has attracted many players with its large selection of games, big prizes and top-notch services. Gamesys LTD purchased this established casino from the founder, Richard Branson, in 2013, and since then Virgin Games Casino has developed its own identity by providing a wide range of original, household casino games.
As soon as you enter Virgin Games Casino you are greeted by purple-colored banners displaying attractive promotions. The white background suggests a calm, yet inviting mood, offering a menu that is fairly easy to access and the sections are simplistic and self-explanatory. You can easily browse through the online casino games section, the promotion zone and the winners’ area. New Casinos offers you an EXCLUSIVE Bonus of 200% up to £100 plus £10 on your first deposit. In other words, deposit £10 and you will play with £40. That's £10 on top of the regular bonus that Virgin Games give away. Grab the Exclusive Bonus now.
Over the years, Virgin Games Casino has attracted many players with their huge offer of online casino games, roulette games and online slots. Their “Exclusive” games includes fun plays on Zen Garden, Guardians of Fire and Ice, Streets of Gold and Multiplayer Roulette. An engaging feature is the Live Casino section where you can enter live sessions of Three Card Poker, Baccarat, Blackjack or Casino Hold’em. The online slots section is quite big and it has popular games like Starbust, Warlords, Montezuma and Gonzo’s Quest. Besides this myriad of casino games, you can also try your luck at Bingo, Poker and Instant scratchies.
Like many other online casinos, you can play online slots and other Virgin Casino Games on your mobile devices. You can access their Mobile Casino website from your smartphone or tablet. The interface is user-friendly and very speedy. Even if they do not have a downloadable app to install on your phone, Virgin Games allows you to play the same casino games in an appealing layout that is similar to the original one.
– Available only for UK and Ireland players
– Games portfolio rather small
Virgin Games Casino is only available in the British Isles. You can register only if you are a resident of the UK or Ireland. This is very disappointing for gamblers from other parts of the world who would love to play some online casino games at such a reputable gambling establishment. Also, the fact that you have to play the bonus 40 times before withdrawing your money is seen as an inconvenience by many players.
Virgin Games Welcome Bonus Package
As soon as you register at Virgin Games Casino you will receive a welcome bonus that can reach as much as 200%, depending on your initial deposit and on top of that you will get an £10 extra. You can even choose to pay the minimum deposit of £10, and you can still play online slots with £40. In order to withdraw the money won from this bonus you have to wager them 40 times. Grab the Exclusive Bonus now.
Virgin Games Casino other Rewards and Promotions
Virgin Games has many unique promotions for their users. The most interesting one is “Perfect Timing”, a feature that lets you cashback 10% of your losses for two hours every week. Another promotion allows poker players to win exclusive tickets to the “Chip and a Chair” Daily Tournament, a contest between experienced gamblers that offers bonus spins and other large prizes.
Casino Games and Software Developers at Virgin Games
The games portfolio in Virgin Games Casino is of the smallest that we have seen in the market as it includes around 110 titles while most of them are online slots. These are all provided by a variety of software developers, 6 in total, while we could say that you will find the popular and their newest casino products. Let's take NetEnt for example, which is the casino's core provider, as you will find the most popular online slots like Starburst and Jack and the Beanstalk as well as the newest Warlords. Important also is to mention their in-house production to some of the exclusive games that they offer; a cool feature that you will find in few other online casinos.
Regarding the small casino games fold it will not be hard to find the game you like although there is neither a search option nor any special filters to classify the casino games. You can only sort them by category, however, really good features are the demo option that allows you to test an online slot for free and the game info with rules on how to play each game.
Continuing with online slots, you will also find the most renowned titles from Scientific Games and IGT like Rainbow Riches and Siberian Storm while you will find online slots from a less popular supplier, like Gamesys. What's more, you will spot WMS that powers the casino with video poker games as well as Evolution Gaming that provides the Live Casino games. There are also some table casino games that are mostly powered by NetEnt and IGT and include the classic names of Blackjack, Poker, Baccarat and Roulette with a few variants of those. Wrapping things up, you will find few scratch card/instant games and bingo.
Money Transfer and Currencies
Virgin Games Casino only supports the two main European currencies, namely GBP and EUR. Players around the UK territory can use GBP for their transactions while those in the Republic of Ireland must use EUR. This online casino also supports a variety of payment methods, not a very large though, as it offers 9 ways that you can manage your funds. Regarding deposits, you can use Credit and Debit Cards like Visa, Visa Debit, Visa Electron, MasterCard and Maestro while you can also use E-wallets like Paypal, Neteller and Skrill. You may also make deposits with the PaysafeCard prepaid voucher, which is a rather fast and efficient way especially if you do not want to share any banking information. The minimum deposit that you can make is £10 and the maximum differs according to the payment method you use; it is £20000 for credit/debit cards, up to £5000 for e-wallets and for the PaysafeCard is £750.
As for withdrawals, you can use all the above ways but for PaysafeCard. In that case you have to use the classic Bank Transfer method so you can draft your money. There is a pending time of 24 hours that the casino processes the withdrawal, while the completion time of the whole process can range from 1 to 5 days for credit/debit cards, 3 to 5 days for a bank transfer and only 1 day for the e-wallets. We really liked the fact that the casino makes the payments right after the e-wallet withdrawals are processed. The minimum amount that you can withdraw is £10 while the maximum is up to £10000 per transaction. Manual flashing is not offered while lastly, we would like to let you know that all the payments are managed by Data Cash and World Pay.
|BANKING INFO||9 DEPOSITS||9 WITHDRAWALS|
|Credit / Debit Cards||£10||£20 000||0||£10||£10 000||0||Up to 24 Hours||1 – 5 Days|
|E – Wallets||£10||Up to £5 000||0||£10||Up to £10 000||0||Up to 24 Hours||1 Day|
|Pay by Phone / SMS||–||–||–||–||–||–||–||–|
|Bank / Wire Transfer||–||–||–||£10||£10 000||0||Up to 24 Hours||3 – 5 Days|
|Currencies:||GBP – EUR||Manual Flushing: NA||Payments made from: Data Cash and World Pay|
Company Info and Licenses
Virgin Games is an online casino that is managed by Nozee Limited, a company registered in Waterport Place, Gibraltar. Therefore, Virgin Games is regulated to operate its online casino services in the EU under a Government of Gibraltar license while it also boasts a license from the UK Gambling Commission so that it can be valid in the UK market.
Virgin Games offers some of the finest customer services that we have seen lately among many new online casinos. There is a ‘Need a Hand?' option on the right side of the menu bar that you need to click for assistance and find all the available support methods. We should say that the FAQ section is truly updated and it includes numerous questions/answers, all of them settled in categories like Bonus&Promotions, Technical, Banking/My Account and Games. We are sure that you will find what you want, but if you do not do so, you can click the ‘Contact us' button and the three contact ways will be revealed; you can use the Live Chat, the Telephone and the E-mail option to get in touch and bear in mind that you can reach them in a 24/7 basis.
Although we usually encourage players to use the live chat first, this time we are happy to inform you that there is a freephone number that you can use, which means that you can ask for help directly and free of charge. If you are not in the mood of talking to someone though, you can ask for help via the live chat that requires to fill in your name and a valid e-mail address. Last option is the e-mail, which sent via an automatic form that you will need to fill in with the type of your query, the subject, your name and e-mail address so they can reply to you afterwards; we just have to let you know that they are not that fast since it takes them about 24 hours to respond. Simply get in touch with the customer service team via the following ways:
– Live Chat
– Telephone (Free of charge): 0800 083 1833
– E-mail: email@example.com / automatic form
Opening Hours: 24/7
18+, Responsible Gambling