Karamba Casino is out there for quite a long time now, making waves in the online casino industry, however, New Casinos has the latest and most detailed review on it. Karamba is one of the oldest and most prestigious online casinos, being established in 2005 with substantial casino options, yet not that spectacular since you can choose from a collection of over 180 casino games, online slots and scratchies. New players though, will receive our exclusive offer of a cool 200% matched bonus on the first deposit, which may reach as much as £500 real money and an additional 100 bonus spins on various online slots.
The overall aspect of Karamba Casino is lighthearted and inviting. Contrary to other online casinos, this gambling arena welcomes players with a casual display of the most popular casino games and promotions, plastered on a light-grey background. This makes playing at Karamba Casino a soothing and exciting experience. One of the casino’s quirks is the Karamba mascot, a happy-go-lucky blue parrot that guides you through the main sections of the website: Promotions, Live Casino, Mobile Casino and the most popular games.
Out of the nearly 200 casino games available at Karamba Casino, the most numerous ones are the online slots with over 75 titles. The next in line are the scratchies, with at least 50 features, and the 10 table games. Most of the titles are provided by NextGen, Microgaming, NetEnt and Amaya. Other important aspects about Karamba Casino are a large number of deposit methods, no less than 18, and the 9 different options of withdrawal. However, the feature that steals the show is the impressive VIP loyalty scheme that rewards players within the 6-step loyalty program with various bonuses, rewards and live tournaments.
If you like the desktop version of Karamba Casino, you will be delighted to try the mobile feature as well. The Karamba Mobile Casino is available to play on both iOS and Android-running devices like smartphones and tablets. The navigation and deposit/withdrawal features on this mobile website are fairly easy and intuitive, while the overall design is unchanged from the desktop display. The only flaw to the mobile feature of Karamba Casino is that the number of games is severely diminished. Still, the selection of casino games and online slots is enough to keep you occupied on a small trip or a short holiday.
– Poor customer support
– Fewer games on the mobile version
– Limited withdrawal options
The main downside to playing at Karamba Casino is the interaction with the customer support agents. While the chat support function is readily available and accessible 24/7, other contact methods like email or telephone may lead to communication annoyances. In fact, many customer complaints talk about the delayed responses they receive for their email queries. Others reveal how they are sometimes put on hold for an indefinite period of time when contacting them via telephone.
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Welcome Bonus Package
Being new to Karamba Casino you are entitled to a pretty generous welcome package which is an outcome of our exclusive deal with the casino. It includes a refreshing 200% bonus up to £500 real money on your first deposit while you will also get 20 bonus spins to use on any online slot. It does not stop here as you will get 40 bonus spins more if you log in the second day and another 40 bonus spins if you log in the third day (here you will receive an extra surprise bonus); 100 bonus spins in total are available for you for a hefty start. All you have to do is place the minimum amount of deposit which is £10 and meet the wagering requirement of 35 times before you withdraw any winnings. Get your bonus now.
Other Rewards and Promotions
Karamba Casino knows how to keep its existing players happy and eager to spin the reels for the coolest offers. There are both ongoing and current offers to be found and you should keep an eye at the promotions section once in a while. You will get the chance to claim cool prizes such as special gifts, bonus spins, bonus money and cash back opportunities.
However, the great thing about this online casino is the way that the most dedicated players are rewarded. Karamba launches a VIP Loyalty Program that works with loyalty points; the more you play, the more you get and the more you climb up the VIP ladder. There are 6 VIP stages namely the Bronze, Silver, Gold, Platinum, Premium and Prestige and as you change your status you will gain special treatment and exclusive VIP benefits. These can be various like faster cashout processes, birthday bonuses, live tournaments, personalised offers and personal account managers among others.
Casino Games and Software Developers at Karamba Casino
We could not say that Karamba Casino offer a great games portfolio but we can support that it is a pretty decent one. They have only about 180 online casino games in their power but it is not the size of the portfolio that did not really appeal to us; it is mainly that they do not feature the newest titled in the industry. We really liked though, that they are provided by 7 of the greatest software developers in the industry such as NetEnt and Microgaming to name the major ones.
Karamba's main target is to provide online slots and you will find all the games in the homepage settled by category while you can also filter the new and the popular titles. Some cool features about this online casino are the search option and the demo play one which you will also find in many other online casinos. What you will not easily find though, is the Slots Strategy section that is offered here providing you with game rules and useful tips.
As said right above, online slots reign supreme here at Karamba with Netent and Microgaming offering products like Gonzo's Quest. Drive, Alaskan Fishing and Mermaids Millions; we did not find their biggest jackpot slots though. NextGen Gaming is also present with many online slots that you should try with names like Spin Sorceress, Miss Midas and Merlins Millions while you will also find some online slots by WMS and Barcrest. A great thing that we should point out here is the exclusive games that are developed in-house and cannot be found on other online casinos such as Rainbow Charms, Reel Bandits, Mighty Sphinx, Egyptian Magic and Graveyard party.
Another category that that this online casino focuses on is scratch card games as you will find more than 50 titles. NeoGames have provided the most of them like Treasure Island and Zodiac. You will also find some table games provided by Amaya with the classic variant of the roulette and blackjack, but they will not be too many to choose from. Live Casino is the last to mention but it is not the least at all, we were really glad to find out that Netent has provide this online casino players with a real life casino experience.
Online Slots: 75+ Games — NetEnt, Microgaming, NextGen, WMS, Barcrest
Table Games: 10+ Games — Amaya
Scratch Cards: 50+ Games — NeoGames
Live Casino: 5+ Games — NetEnt
Exclusive: 5+ Games
Money Transfers and Currencies
Karamba Casino offers the most common currencies that are supported in the market, namely GBP, EUR, USD, CAD, AUD, SEK and CNY. Regarding the payment options, we would say that Karamba is more than flexible as it offers 18 deposit and 9 withdrawal options that players can manage their funds with. We really approved of the large number as it stands out amongst other online casinos. As for the deposits in particular, you can use the classic Credit and Debit cards like Visa, MasterCard and Maestro while you can also use a wide variety of E-wallets like Skrill, Neteller, Ukash, iDeal, Entropay, Sofort, GiroPay, Poli, ecoPayz, Entercash and Trustly. You are additionally given the option of the the PaysafeCard prepaid voucher as well as the Siru Mobile one. Using the latter will help you make instant deposits via your mobile device while the casino will charge your billing network that you will hame to pay at the end of the month. On top of those come 2 Bank Transfer ways that will take them a while though so the money be reflected in to your account. The minimum deposit that you can place is £10 while there is no maximum deposit limit.
As it concerns the withdrawals, you must ask for them via the method you have previously deposited. Nevertheless, you cannot use all the above ways to withdraw but only some of them: Neteller, Wire Transfer, Skrill, MasterCard, Visa, Maestro, Bank Transfer and EcoCard. There is another one though, the i-BANQ, which is only for Japanese-based bank accounts. There is a pending time of up to 48 hours that this web casino allows you to cancel the withdrawal request. When this pending time is over, the casino itself needs only 24 hours to process the withdrawal, but it usually takes 6 to 8 days for credit cards. 8 to 10 days for bank transfers and 3 days for e-Wallets to drop the money into your account. The minimum withdrawal you can make is £10 and the maximum limit is set at £7000 per month. We should also mention that this online casino will not charge you further costs either you make a deposit or you cash out money while you should also know that Aspire Global International LTD and Aragon International LTD carry out the payments.
Currencies: GBP — EUR — USD — AUD — CAD — SEK — CNY
Payments Made From: Karamba, Aspire Global International LTD and Aragon International LTD
Manual Flushing: Not Available
18 DEPOSIT METHODS
Credit / Debit Cards: 3 Options — Min Deposit: £10— Max Deposit: No Limit — Transfer Cost: £0
E – Wallets: 11 Options — Min Deposit: £10 — Max Deposit: £ per Day — Transfer Cost: £0
Pay By Phone / SMS: 1 Option — Min Deposit: £10— Max Deposit: £ per Day — Transfer Cost: £0
Prepaid Vouchers: 1 Option — Min Deposit: £10— Max Deposit: £ per Day — Transfer Cost: £0
Bank / Wire Transfer: 2 Options — Min Deposit: £10— Max Deposit: £ per Day — Transfer Cost: £0
9 WITHDRAWAL METHODS
Credit / Debit Cards: 3 Options — Min Withdraw: £10 — Max Withdraw: Week £/ Month £7000 — Transfer Cost: £0 — Pending Time: 48 Hours — Process Time: Up to 24 Hours — Completion Time: 6 – 8 Days
E – Wallets: 4 Options — Min Withdraw: £10 — Max Withdraw: Week £/ Month £7000 — Transfer Cost: £0 — Pending Time: 48 Hours — Process Time: Up to 24 Hours — Completion Time: Up to 3 Days
Bank / Wire Transfer: 2 Option — Min Withdraw: £10 — Max Withdraw: Week £/ Month £7000 — Transfer Cost: £0 — Pending Time: 48 Hours — Process Time: Up to 24 Hours — Completion Time: 8 – 10 Days
Company Info and Licenses
Karamba is an online casino that is owned by ASG Technologies Ltd, a company based in the British Virgin Islands. However, the online casino is managed by Aspire Global International LTD, a registered in Malta company, that also carries a Remote Gambling License issued by the Malta Gaming Authority (MGA). This online casino is regulated by the UK Gambling Commission so it can operate in the UK with a prestigious and valid license.
If you have any problems while playing at Karamba Casino, there is a ‘Help' button at the bottom menu bar that you need to click upon. At first, you should take a thorough look at the Frequently Asked Questions as they provide carefully categorized information upon each online casino topic making it totally unnecessary for you to contact the support team operators. If the FAQs do not offer you the assistance you want, you can reach the customer service via the Live Chat, E-mail, Telephone and FAX but you should be aware that they are not available in a 24/7 basis.
New Casinos suggests you begin with the live chat that opens right away without the need to give your name or your e-mail. Secondly, you can you the direct method of the Telephone service, the number of which is toll free. Sending them an e-mail, you have to be patient because it regularly takes them up to 24hours or so for a response while if the occasion is more formal, you can use the FAX. The phone option is only available from 8am to 1am CET every day and you can simply use the following ways to get in contact with the customer service:
Phone: 02033189367 (toll free)
Monday – Friday: 08:00 – 01:00 CET
Saturday – Sunday: 08:00 – 01:00 CET
18+, Responsible Gambling